Frequently Asked Questions
What is the lead time for orders?
It will take 5-8 working days for the machine. Order quantities above standard stock will take 1-2 weeks for mass production.
Is there a Minimum Order Quantity (MOQ)?
We support a low MOQ of 1 PCS to help you start your project.
How are the goods delivered and how long does it take?
Our equipment contains no electric charge, magnetic, or dangerous materials. We arrange air transportation, sea transportation, or express delivery (DHL, FEDEX) based on your requirements.
Can I customize the products with my own logo?
Yes, we accept OEM orders. Please inform us formally before production and confirm the design according to our specifications.
Does the product come with a warranty?
Yes, we provide a one-year warranty for our products to ensure reliable performance.
What kind of after-sales support do you provide?
We provide comprehensive after-sales support, including installation guidance, online training, and technical consultation services.
Mosholu Medical
