What is the warranty for this analyzer?
We provide a one-year warranty for the products free of charge.
How do you provide after-sales technical support?
We provide technical support through operating manuals and videos. Our engineers offer prompt responses via email or phone. For hardware issues within the warranty period, we provide free spare parts.
What are the available shipping methods and delivery times?
We offer Express (7-10 days), Air Freight (3-10 days), and Sea Freight (10-45 days depending on the port). We can also deliver to your forwarder in China.
What are the accepted payment terms?
Our payment terms include Telegraphic Transfer (T/T) in advance, Western Union, MoneyGram, PayPal, and Trade Assurance.
What types of samples can be analyzed?
The system is capable of analyzing Whole blood, Serum, Plasma, Dialysate, and Cerebrospinal Fluid (CSF).
What is the typical lead time for production?
Approximately 40% of products are in stock. Others require 3-10 days for production, while specialized items may take 15-30 days.
Mosholu Medical
