Frequently Asked Questions
1. Is this machine suitable for my local voltage?
Yes, the machine supports power supply AC 220V±10%, 50/60Hz and 110V±10%, 60Hz, making it suitable for international use.
2. What is the typical lead time for the product?
The lead time is generally within 7-15 working days after receiving payment.
3. Is technical support available after the sale?
Yes, a professional after-sales team is available 24 hours online to provide technical support and answer any questions.
4. How is the quality of the products verified?
All products are checked by QC staff and project managers. Third-party inspections are also welcome.
5. Do the products come with a warranty?
All products include a one-year warranty as part of our standard after-sales service.
6. Can I request OEM services?
Yes, we accept OEM orders and can print your specific logo on the products.